why i cant use esim in my 13 pro

I cant see the (add sim ) in my settings

iPhone 13 Pro, iOS 18

Posted on Nov 5, 2024 6:42 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2024 6:46 AM

Two possibilities:


1) Your carrier does not offer eSIM connection options


2) The particular version of your iPhone 13 is dual SIM.....with no eSIM option.


Check the Model Number of your phone........Settings > General > About > Model Number

Tap on the Model Number and another 5 character number will appear.....example Axxxx

What is the actual Axxxx number that you see?

1 reply
Question marked as Top-ranking reply

Nov 5, 2024 6:46 AM in response to munsif81

Two possibilities:


1) Your carrier does not offer eSIM connection options


2) The particular version of your iPhone 13 is dual SIM.....with no eSIM option.


Check the Model Number of your phone........Settings > General > About > Model Number

Tap on the Model Number and another 5 character number will appear.....example Axxxx

What is the actual Axxxx number that you see?

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why i cant use esim in my 13 pro

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