WebThumbnailExtension : Memory usage

We are seeing some weird activity where a process "WebThumbnailExtension Web Content" pops up and uses most of the Mac's Memory, it multiplies after a while, any one with the same issue and possible solution? Happens on Sequoia.

Posted on Nov 6, 2024 2:22 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2024 5:40 AM


JaakBookPro wrote:



We are seeing some weird activity where a process "WebThumbnailExtension Web Content" pops up and uses most of the Mac's Memory, it multiplies after a while, any one with the same issue and possible solution? Happens on Sequoia.
https://discussions.apple.com/content/attachment/c625087d-5461-40b1-a86a-deba71951b1d


To trouble shoot further you can:


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support


This will tell you if it a universal issue or isolated to your user/admin account. 




unplug all non-essential peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




ref: QuickLook Thumbnailing | Apple Developer Documentation


similar post ref—

Extension Web Content: over 2GB of memory… - Apple Community




2 replies
Question marked as Top-ranking reply

Nov 6, 2024 5:40 AM in response to JaakBookPro


JaakBookPro wrote:



We are seeing some weird activity where a process "WebThumbnailExtension Web Content" pops up and uses most of the Mac's Memory, it multiplies after a while, any one with the same issue and possible solution? Happens on Sequoia.
https://discussions.apple.com/content/attachment/c625087d-5461-40b1-a86a-deba71951b1d


To trouble shoot further you can:


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support


This will tell you if it a universal issue or isolated to your user/admin account. 




unplug all non-essential peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




ref: QuickLook Thumbnailing | Apple Developer Documentation


similar post ref—

Extension Web Content: over 2GB of memory… - Apple Community




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WebThumbnailExtension : Memory usage

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