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How do I unlock/add my Apple Account on iPhone XS Max?

Hello everyone,good morning from hear. Please I’m having issue with my apple account it is not active/locked and i can log it out I just created a new one, how do I add this to my iPhone XS Max so the old one can be signed out


[Re-Titled by Moderator]

iPhone XS Max

Posted on Nov 6, 2024 11:43 PM

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1 reply

Nov 7, 2024 5:05 AM in response to obilo96

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support



How do I unlock/add my Apple Account on iPhone XS Max?

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