You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Cellular data is not working in Maps

Wife's iPhone S12 will not work in Maps without an Internet connection. Response is '...requires internet connection...'. True with both Apple, and Google Maps applications. Other cellular apps seem to work OK. Checked Settings<Cellular, etc. Matched Settings to my iPhone 15 and my iPhone works fine. Using ATT service. Any suggestions? Missing a setup step?

iPhone 15 Pro Max, 18

Posted on Nov 7, 2024 8:37 AM

Reply
7 replies

Nov 8, 2024 8:16 AM in response to PaulD_

PaulD_ wrote: "It was purchased new early in the announcement cycle..."

Okay, so as the announcement was four years ago, normal use shouldn't result in a Max Capacity of 93%. It's likely to be really much lower than that and the aging battery is overdue for replacement. Due to the weak battery, the antenna of that iPhone 12 is not being supplied sufficient power to connect with cell tower signals.


iPhone Battery Service


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


õ¿õ¬

Cellular data is not working in Maps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.