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My Apple Account is greyed out

Could you please help me?


I tried everything but I cannot access to my ICloud, my Apple ID, my purchases and more. I cannot even click it it. It looks like it's blocked or something.


Thank you in advanced.

iPhone X, iOS 16

Posted on Nov 7, 2024 8:54 AM

Reply
1 reply

Nov 7, 2024 1:19 PM in response to luisana04

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



My Apple Account is greyed out

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