someone keeps trying to use my apple music

I was listening to my apple music but it kept pausing and saying I can only use one device at a time. I’ve never given my apple music out is there a way to kick them out.

iPhone 15 Pro Max, iOS 18

Posted on Nov 7, 2024 11:45 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2024 11:48 AM

Change your Apple ID password:


Change your Apple Account password - Apple Support


Also, consider the advice here:


If you think your Apple Account has been compromised - Apple Support


3 replies

Nov 7, 2024 11:53 AM in response to aleyia7

This is probably either an error in the detection, maybe a buggy network, or maybe you're sharing an Apple Account with somebody. (Sharing is Bad, here.)


Restart your iPhone, and check again.


If you have more than one device associated with your Apple Account, restart them all.


If that fails, or if you are sharing a password or passcode, change both your Apple Account password and change the passcode on your device(s), restart, and check again.


If that fails, contact Apple Support: Official Apple Support


And as was mentioned above: If you think your Apple Account has been compromised - Apple Support


Nov 7, 2024 11:58 AM in response to aleyia7

Do you have any other devices using the same Apple ID, or even HomePods? It is actually the Media & Purchases Apple ID that is used which may be different than your main Apple ID. Check at Settings > [name on top] > Media & Purchases, to see if any other devices are using that Apple ID.


For a single device, changing the Apple Password should resolve the problem of anyone else using the service.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

someone keeps trying to use my apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.