Hello, my MacBook Air has been shutting down unexpectedly from time to time when I wake it up using the fingerprint button. What should I do to fix it?
MacBook Air, macOS 15.1
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MacBook Air, macOS 15.1
Is this happening also when the Mac is booted in the safe mode?
If this is not happening in the safe mode it is most likely happening due to an external piece of software
Start up your Mac with Apple silicon in safe mode
Start up your Intel-based Mac in safe mode
Do you have a M2 MacBook Air? If so, this can be a known problem with hardware failure I am afraid. If the issues persist please Contact - Official Apple Support to set up hardware service for your device
Hello, my MacBook Air has been shutting down unexpectedly from time to time when I wake it up using the fingerprint button. What should I do to fix it?