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A user does not have access privileges to open a Word document emailed to me

I have Microsoft Word 365 version 16.89.1. And I am getting an error message when opening a Word doc sent by email: A user does not have access privileges to open a Word document . Can you help me? Properties is greyed out, also. I have Word for the Mac.

MacBook Pro 13″, macOS 14.2

Posted on Nov 8, 2024 4:48 PM

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1 reply

Nov 8, 2024 6:20 PM in response to katherinefbell

katherinefbell wrote:

I have Microsoft Word 365 version 16.89.1. And I am getting an error message when opening a Word doc sent by email: A user does not have access privileges to open a Word document . Can you help me? Properties is greyed out, also. I have Word for the Mac.

Have the sender send the document again but this time give you permission to it.

A user does not have access privileges to open a Word document emailed to me

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