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Disable Apple ID and ITunes

I can not download and update all Apps in Apple ID

iPhone 12 Pro Max, iOS 18

Posted on Nov 10, 2024 2:18 AM

Reply
2 replies

Nov 10, 2024 4:09 AM in response to sanphearin

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


Use the above resources I provide to contact Apple instead of starting at the top level general support link at Contact - Official Apple Support . The special contact link I provided is the most direct contact method to get to the right people at Apple. I am saving you the trouble and time looking for it. 😉


Disable Apple ID and ITunes

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