Lightning Cables Not working after latest update

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Level 1

11 points

Lightning Cables Not working after latest update

It is clear that the latest iOS update had an intention to check your charge port and supported charging devices. Prior lightning cables that charged on my phone are either not working at all or are saying that there is moisture in the connection when it clearly is not the case. My connector in my car for example no longer works and now I cannot use CarPlay. It is very suspicious that they would previously work and now I’m being forced to use different cables, whether this was intentional or not this is an unacceptable outcome. Does a backup from prior to the update take off the update?

iPhone 13 Pro Max, iOS 17

Posted on Nov 10, 2024 8:52 AM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

224,352 points

Dec 4, 2024 8:17 AM in response to Scottybanx

No. You can not downgrade ios.

Make an appointment at the Genius Bar of your local Apple Store and have the device checked out. It’s much more likely that there is something physically wrong with the phone. Either moisture in the charging port or possible lint or grit that’s shorting the connection. You can try cleaning the port out very carefully with a non-conductive tool… a wooden or plastic toothpick works well.

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Answer 2

TheLittles

Level 10

202,775 points

Dec 15, 2024 8:48 PM in response to Scottybanx

"Lightning Cables Not working after latest update"

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Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of you occurrences, if you don't report it to them.

Go Here: Feedback - iPhone - Apple
Select: "Bug Report" for the "Feedback Type"
Comment: that this all began after installing an update. Include the URL of this thread
Proceed from there as necessary

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Answer 3

Scottybanx Author

Level 1

11 points

Dec 15, 2024 8:44 PM in response to KiltedTim

I cleaned the port after the first time I received the message. The same thing is happening with all our Apple devices. It’s a software change related to the updates, not a hardware issue. We all know what the answer will be when I take it in “oh, that’s not a supported apple cable”. Well it was before the update?

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Lightning Cables Not working after latest update

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