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User profile for user: ph2738
ph2738 Author
User level: Level 1
15 points

Why was my response removed by Apple?

I was having problems importing some files into GarageBand for iPad. I asked my question in Discussions. Received mp3 files from an one drive link… - Apple Community

I didn’t get any response from the Community. But after a week, I found that a well know YouTuber known for GarageBand solutions had covered it. I thought it would be helpful if I answered my own question in Community. So I posted “This worked for me. I had to use a file converter app to convert the files from MP3 to WAV format. https://youtu.be/7zPB7pGAfpM?si=MN5MvwjuU11wo93T”


But I got a message from Apple Support Communities “We removed your post “Received mp3 files from an one drive link, but they are grayed out in Garageband import..” 


To read our terms and conditions for using the Community site, see this page: Apple Support Communities - Terms of Use and the Community Etiquette Guidelines”


The email was noreply. What term of use did the answer violate? GarageBand is an Apple product, the file converter came from the Apple app store. Was it just that I linked to YouTube?

iPad Pro, iPadOS 17

Posted on Nov 10, 2024 2:19 PM

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2 replies
User profile for user: Kurt Lang
Kurt Lang
User level: Level 9
62,022 points

Nov 11, 2024 7:39 AM in response to ph2738

I think the video is the problem. Specifically, the converter app writes the new file directly to a subfolder within the GarageBand app. This is a huge no-no in iOS where no third party app is supposed to be able to get around the sandboxing restrictions and perform any action to an app other than itself.


How that managed to get past those folks at Apple testing for such issues before allowing it on the App Store is a good question. But the other side of that is, the EUA forced Apple to allow side loading of apps from places other than the App Store. Which leaves iOS open to almost any intrusion a developer wants to write into an app.

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Why was my response removed by Apple?

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