Apple Watch Ultra 2 Battery Capacity after 2 Weeks!

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Level 1

8 points

Apple Watch Ultra 2 Battery Capacity after 2 Weeks!

Hey there all,

Here to just ask a few questions about the Apple Watch Ultra 2 and what to do next.

Brought a Black Titanium Apple Watch Ultra 2 on the 31st October, Its been a great upgrade from my Series 7. However, after under 2 weeks of use, I noticed my battery life being worse than new. As of writing this, its at 93% on the 12 November, which seems to be extremely high drop after not even a month of usage.

Just wondering what to do now, as Im just barely getting a day of use out of it now. Has anyone else noticed this, is it a defective device?

Apple Watch Ultra 2, watchOS 11

Posted on Nov 12, 2024 2:09 AM

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Answer 1

Ingo2711

Level 9

73,149 points

Nov 12, 2024 3:02 AM in response to Xx_D3LT4_xX

You should contact the official Apple Support about this, they can diagnose your Apple Watch Ultra online.

I am using my Apple Watch Ultra 2 for one year now, normal use and closing my Fitness rings every day, and my battery health is 99%

Contact Apple for support and service - Apple Support

After I upgraded to watchOS 11, I had to erase and pair my watch again, to get back the battery life I had in watchOS 10.

Unpair and erase your Apple Watch - Apple Support

After that watchOS will also recalculate your battery health, but 93% is way too low for an 14days old Apple Watch Ultra 2.

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Answer 2

Ingo2711

Level 9

73,149 points

Nov 12, 2024 3:42 AM in response to Xx_D3LT4_xX

Can you visit an Apple Store or Authorised Apple Service Provider next to your place, to show them your watch?

Apple - Find Locations

Did you get Appel Care+ for your watch?

You can buy the extended warranty plan up to 60 days after the purchase.

AppleCare Products - Watch - Apple

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Answer 3

Ingo2711

Level 9

73,149 points

Nov 12, 2024 6:18 AM in response to Xx_D3LT4_xX

Apple Care+ was the next thing I booked after ordering my Apple Watch Ultra 2 🙂

If you show the Apple Techs your watch, they will surely see what the issue is, looking at the Battery life.

Maybe take some screenshots before you go there, to document your findings.

Good Luck!

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Answer 4

Xx_D3LT4_xX Author

Level 1

8 points

Nov 12, 2024 3:18 AM in response to Ingo2711

Yeah, spent an hour online with support and they did an online diagnostic and said there were no issues, both with software and hardware. Didn't quite understand that I was talking about the battery health and capacity and not the daily battery life. Kept saying it will go down with usage which of course is completely normal lol. I'm using it daily with standard usage, less than what apple puts through their own battery life testing. I'm on WatchOS 11 which is what it was delivered with and set it up as new watch too and didn't use a backup of my old watch.

My Series 7 which I used near enough every day for 3 years is at 90%, so there is a serious problem here.

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Answer 5

Xx_D3LT4_xX Author

Level 1

8 points

Nov 12, 2024 5:12 AM in response to Ingo2711

I've booked an Appointment at my local Apple Store for the weekend, hoping they can resolve it or give me some good news at least. Yes, also have AppleCare+ which I signed up for a couple days ago so it's nice to know I've got that coverage too worst case scenario. I'll let everyone know how it goes.

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