Mail icon missing out of settings

My mail icon is missing out of settings on my iPhone 12 I didn’t delete it, it seemed to disappear after I did the latest upgrade. Help needed

iPhone 12

Posted on Nov 13, 2024 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2024 4:25 PM

Are you saying the Mail app is missing from your iPhone or are you saying you can't find Mail in Settings? If you can't mail in settings and you updated your iPhone to iOS 18, the settings for most apps can be found by:


  1. Open Settings App
  2. Scan down to the very last entry on the main settings page and you'll see Apps
  3. Tap apps and all the apps are listed alphabetically, so look for mail and tap it there to get to the mail app settings
19 replies
Sort By: 
Question marked as Top-ranking reply

Nov 13, 2024 4:25 PM in response to t679097d

Are you saying the Mail app is missing from your iPhone or are you saying you can't find Mail in Settings? If you can't mail in settings and you updated your iPhone to iOS 18, the settings for most apps can be found by:


  1. Open Settings App
  2. Scan down to the very last entry on the main settings page and you'll see Apps
  3. Tap apps and all the apps are listed alphabetically, so look for mail and tap it there to get to the mail app settings
Reply

Nov 13, 2024 4:06 PM in response to t679097d

Hello t679097d,

You might try sliding your home screen to the Left until you reach the last page App Library

Type in Mail in the top Search Window.

When it comes up slide the mail app Icon back to your Home Screen and it should stay there.

If you want it in the bottom Apple App Window slide the mail app Icon down in to that position.

Reply

Dec 15, 2024 12:41 PM in response to Cathy_60

Cathy_60 wrote:

Thank you for helping. Do you know of a way to restore the original email setting (to easily) toggle email off and on? I have 5 email accounts. Thanks!

In this regard, the mail works as it pretty much always have, so I'm not sure what you mean by toggling email off and on? You did find the mail app on your phone, didn't you?

Reply

Mar 2, 2025 7:00 AM in response to t679097d

I had the same problem I could not figure it out for the life of me. Called Apple Support as I have their protection plan. And the lovely lady guided me to the fact that I had my VPN on and it was blocking it. And when I turned it off, and went into apps, I was able to find my mail icon and install it and now I’m fine. Everything works good. But I would change my passwords if you can just through it Apple ID.

Good luck😊

Reply

Mar 6, 2025 5:08 PM in response to t679097d

Mine was too, but I did buy insurance for three years sooo the lovely gal at Apple Support helped me. It was my McAfee anti-virus VPN preventing it from showing up in my apps. If you have a VPN, it can mess it up. Turn off antivirus and VPN, restart the phone and make sure VPN is off. Hope this works for you. My security is back on and it’s now fine.

Reply

Mail icon missing out of settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.