Restoring icloud backup skips the Remote Management
Hi All.
I am trying to complete a MDM migration and to do this you need to unenroll from One MDM to be able to enroll in the new. Steps taken
1- removed the MDM management from the IOS device,
2 - Backup to icloud to keep all data
3 - wiped the device via Erase all content and settings.
4 - In ABM i assign the device to the NEW MDM server.
5 - start the setup process and select to restore from icloud.
I expected it to restart after the restore and show the remote management screen but it does not.
The only way around this is to restore via icloud to a different device. This process is not practical.
There has to be a better option than this. What do others do to migrate mass amounts of iOS devices to a new MDM and keep the devices supervised.
Please let us know how to fix this issue. apple business support advised to wait longer and you will get the remote management screen however its not the case
iPhone 16