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User profile for user: Sebhog99
Sebhog99 Author
User level: Level 1
4 points

can't use my iphone as remote anymore

I have a Iphone 13 Pro, with the latest update. The AppleTV is A1625, also with the latest update.


After I updated the software to 18.0, I have been unable to use my phone as a remote. My girlfriend still can use hers.


Tried connecting to her parents AppleTV when we were visiting, and no problem. At home, I still can’t use my phone, but for some reason I CAN use my apple watch series 7.


I have tried googling, reddit posts, restarting AppleTV, restarting router, changing network, restarting phone, but nothing works. Any ideas?

iPhone 13 Pro, iOS 18

Posted on Nov 14, 2024 1:09 PM

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1 reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,992 points

Nov 14, 2024 10:12 PM in response to Sebhog99

When at home, verify that both devices connect to the same home network. Some routers may be configured to have multiple SSID network names in use. Network segments with different names essentially creates separate networks where devices on one segment can’t communicate with devices on the other segment. Could that be it?


About SSID - Recommended settings for Wi-Fi routers and access points - Apple Support

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can't use my iphone as remote anymore

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