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I put in for a refund,and it went through the decision process It was decided I would get the refund I have not seen it my refund status check said it was refunded. That was almost a week ago. Please help.
[Edited by Moderator]
iPhone 7, iOS 15
Read this support article for information about how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
Not to confuse you any more, but there is no such thing as an Apple Pay account. You can have an Apple Account, which used to be called an Apple ID account or an Apple Cash account. Many people confuse Apple Cash with Apple Account and get confused by what Apple Pay is and does.
Approved refund requests take up to 30 days for most payment methods. Click here for more information.
If the money came from your account balance, ask the iTunes Store staff.
(256632)
It was through Apple Pay account not through a credit card. Ok I just thought it would have done been here they told me to would only take 24 to 48 hours.
How to track Apple refund status effectively?
