Sequoia 15.1 and wifi calling incoming call issue

I had successfully used wifi calling on a Intel MacBook Air, a 2021 MacBook Pro M1, a iPad Mini, and an iPhone 12 mini up until that update (all devices are up-to-date). After updating to Sequoia 15.1, I have had trouble with INCOMING calls on two Mac computers. They can both make calls. The Intel MacBook Air I have been able to resolve by turning Airport Mode on and then off again on the iPhone. But that did not work for the MacBook Pro. I have restarted it, and all devices multiple times. They are all on the same network. They are all signed in with the same Apple ID. I don't know what else to try. Does anyone have any ideas?


Thanks.


MacBook Pro 14″, macOS 15.1

Posted on Nov 15, 2024 10:36 AM

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Question marked as Top-ranking reply

Posted on Dec 4, 2024 1:54 PM

Now I wonder why I didn't think of that to begin with--great idea!


Actually, I solved the issue. I placed the iPhone and iPad in Airport mode, and turned them off. I shut down both computers. I then turned the iPhone back on and walked through all of the settings for WiFi Calling, including confirming my Emergency Address. This is really pretty simple but it's easy to overlook a step, especially with several devices. The steps are:

  1. Go to Settings
  2. Select Phone
  3. Select Wi-Fi Calling
  4. Turn on Add Wi-Fi Calling For Other Devices
  5. Go back to the previous screen and select Calls on Other Devices
  6. Turn on Allow Calls on Other Devices
  7. Turn on each device you want to use with Wi-Fi calling 


Somehow #7, where each of my devices were listed, my MacBook had gotten turned off, and I didn't know that list existed, or rather that you have to go back to the previous screen to find them.



8 replies
Question marked as Top-ranking reply

Dec 4, 2024 1:54 PM in response to Owl-53

Now I wonder why I didn't think of that to begin with--great idea!


Actually, I solved the issue. I placed the iPhone and iPad in Airport mode, and turned them off. I shut down both computers. I then turned the iPhone back on and walked through all of the settings for WiFi Calling, including confirming my Emergency Address. This is really pretty simple but it's easy to overlook a step, especially with several devices. The steps are:

  1. Go to Settings
  2. Select Phone
  3. Select Wi-Fi Calling
  4. Turn on Add Wi-Fi Calling For Other Devices
  5. Go back to the previous screen and select Calls on Other Devices
  6. Turn on Allow Calls on Other Devices
  7. Turn on each device you want to use with Wi-Fi calling 


Somehow #7, where each of my devices were listed, my MacBook had gotten turned off, and I didn't know that list existed, or rather that you have to go back to the previous screen to find them.



Dec 4, 2024 8:41 AM in response to Owl-53

I am not sure what your point is, except to say I neglected to mention my mobile cellphone carrier is AT&T. Again, WiFi Calling had been successfully functioning for me on the above devices until a recent update of Sequoia, and is NOW working on all but the 2021 MacBook Pro M1--an update since my original post. It can make calls but not receive them.

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Sequoia 15.1 and wifi calling incoming call issue

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