printer problems (Brother HL-2270-dw) with OS 15.1

I am running OS 15.1 on a MacBook Pro and I am not able to print to my brother HL–2270–DW. message is can not connect to my printer. Printer was working on the previous OS 14 System. I have another MacBook Pro with OS 14.6.1 and it prints fine to the brother printer. I called Brother and they said they don't support OS 15.

Does anyone have any suggestions recommendations other than buying a new printer. I like the printer would rather not have to buy a new one.

MacBook Pro 14″, macOS 14.6

Posted on Nov 15, 2024 10:30 AM

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Posted on Nov 15, 2024 2:35 PM

Something to try, though I don’t have anything close to that configuration to test with:


That printer looks to be a dozen years old, and well predates AirPrint, which means it’ll need vendor drivers, or maybe the IPP/IPPS path will work.


To try using CUPS and IPP/IPPS printing, you will need the IP address information for the printer, and the following steps to enable and access CUPS:


  • Launch Terminal app
  • Paste the following command into the command line, and press return:
cupsctl WebInterface=yes
  • Quit Terminal, and Launch Safari
  • Visit localhost:631 and try to add your Brother printer there, using IPP/IPPS printing.


AirPrint is related to IPP/IPPS, and (like IPP/IPPS) is intended to eliminate the need for vendor printer drivers.


This is also why AirPrint is usually a feature usually recommended when selecting a printer for Apple platforms.


CUPS quick intro, and adding a printer using the web interface: https://www.cups.org/doc/overview.html


Detailed technical CUPS network configuration info: https://www.cups.org/doc/network.html


Brother printers are usually pretty good even without drivers, and are particularly good when AirPrint is available.

4 replies
Question marked as Top-ranking reply

Nov 15, 2024 2:35 PM in response to Bill Veeser

Something to try, though I don’t have anything close to that configuration to test with:


That printer looks to be a dozen years old, and well predates AirPrint, which means it’ll need vendor drivers, or maybe the IPP/IPPS path will work.


To try using CUPS and IPP/IPPS printing, you will need the IP address information for the printer, and the following steps to enable and access CUPS:


  • Launch Terminal app
  • Paste the following command into the command line, and press return:
cupsctl WebInterface=yes
  • Quit Terminal, and Launch Safari
  • Visit localhost:631 and try to add your Brother printer there, using IPP/IPPS printing.


AirPrint is related to IPP/IPPS, and (like IPP/IPPS) is intended to eliminate the need for vendor printer drivers.


This is also why AirPrint is usually a feature usually recommended when selecting a printer for Apple platforms.


CUPS quick intro, and adding a printer using the web interface: https://www.cups.org/doc/overview.html


Detailed technical CUPS network configuration info: https://www.cups.org/doc/network.html


Brother printers are usually pretty good even without drivers, and are particularly good when AirPrint is available.

Nov 15, 2024 11:38 AM in response to Bill Veeser

is your Mac intel, or apple silicon? my mom lost compatibility with your exact model brother printer after she upgraded her M2 MBA to sequoia. she bought another printer and gifted me the brother printer. I set it up using my Catalina boot drive. it was working correctly. and then, just for kicks, I tried it with sequoia. it works fine, but my Mac is intel based. so, I firmly believe that the issue is not sequoia alone, but it also seems related to an apple silicon incompatibility.


so if yours is apple silicon, you may have a few options available. one option would be to set up an external sonoma boot drive and boot into that when you need something printed. or you could roll back your macOS to sonoma so your printer once again works. or you could use your other Mac when you need to print something. and finally, you might want to replace the printer.

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printer problems (Brother HL-2270-dw) with OS 15.1

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