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I just bought an HP Envy 6065e. I have a Mac Book Pro. I can't print Word Documents the Envy. I can print from Pages and email, but not Word. I've troubleshot with HP and Microsoft and still can't print.
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 15.1
Hi , Grammy130, maybe try this :
Reset the printing system on your Mac to solve a problem - Apple Support (CA)
you could also try “Safe Mode” :
Start up your Mac in safe mode - Apple Support (CA)
see if the problem reoccurs in “Safe Mode”
oh, and how is your printer connected to your Mac Book Pro? Hp’s support page for your printer mentions a Firmware Update released Mar.5th 2024… have you tried applying it- it’s for MacOS 10.15.. hp does mention you might need to
Install Rosetta 2 to keep using your printer in MacOS Sequoia .it also mention you should use HP Smart ( available on the App Store) for installing drivers, etc
sorry i couldn’t help you more
John B
Why is my Word document not printing on HP Envy 6065e?
