How to reset a password?

So lately I’ve been having issues with my account’s password. I went to iforgot.apple.com, did everything they asked, and they told me that they’d send a password reset link. THREE TIMES. And I never got it. May I ask what happened?


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Nov 15, 2024 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2024 9:10 PM

If you don’t receive the text or call on the date and time it shows account recovery will be ready, you can still go directly to apple.com/recover and follow the instructions to regain access to your Apple Account.


Also important during the wait period make sure you are also following How to use account recovery when you can’t reset your Apple Account password - Apple Support to prevent mistakenly canceling the recovery process. Like “If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery.”


and “To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. "


3 replies
Question marked as Top-ranking reply

Nov 15, 2024 9:10 PM in response to Bogolden

If you don’t receive the text or call on the date and time it shows account recovery will be ready, you can still go directly to apple.com/recover and follow the instructions to regain access to your Apple Account.


Also important during the wait period make sure you are also following How to use account recovery when you can’t reset your Apple Account password - Apple Support to prevent mistakenly canceling the recovery process. Like “If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery.”


and “To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. "


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to reset a password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.