You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why doesn't my mac mini m4 display 160hz on my 4K MSI MPG 274URF QD monitor, I have certified display 1.4 cables that support 4k 240hz, I have hdmi 8k 60hz 4k 240hz, thunderbolt 4. and on all mac mini m4 it only gives 144hz. Other devices connected to this monitor display 160hz, what's wrong with my mac.
Mac mini
Hmmm… your MacMini M4 will, depending on the chip inside it, do 2-3 displays @60 Hz at 6k, 1 4k display @240 Hz over Thunderbolt or HDMI (M4 Chip) M4 Pro Chip will do 3 didplsys up to 6k@ 60 Hz, 4k @240 Hz over Thunderbolt/HDMI 2.0 plus it supports Thunderbolt 5 (display-port 2.1) .those are your choices: 60 Hz or 1 display@ 240 Hz. Try something like SwitchResX available at madrau.com or something else like it… your monitor requires that the source supports DIsplayPortAlt mode( usb-c) …hdmi 2.1 , displayPort 1.4a.. there’s been a new firmware released for your monitor( 2024-11-05) so give that a go… you’d have to look up how to upgrade/apply the “new” firmware to your monitor…
i’m done here
John B
So I updated the monitor with Windows power to the latest version 009 from November 5. Unfortunately, it didn't help. Desktop computer, laptop on Windows show via USB C, display port, HDMI 160 Hz. Mac shows only 144 Hz on each output. Unfortunately, I don't have friends nearby with other monitors at 160 Hz, they all only have up to 144. Apple support will call me back only on Thursday 21st and I want to know the reason faster. It's a bit strange because I have 2 display port cables with a certificate, 3 HDMI 2.1 8k 60 Hz 4k 240 Hz cables with certificates, and several USB C Thunderbolts and each of the Windows computers shows 160 Hz in 4k on this monitor, and the Mac only 144 Hz on each. I tried the trial version of the Switches program and it's useless. there are no settings for 160 hz and manual entry allows you to set 160 hz only visually in the program and the monitor still shows 144 hz this program is just a scam. mac software should have these settings in it.
I have the same issue, I can't play my movies and YouTube videos at 144 MHz, I have samsung oddysay 4k 144 MHz and nothing, even my xbox, ps5 and Apple TV box play the movies incredible, but the Mac mini nothing , I thought I was the only one, apple support does not have answers , im so close to return it
Update, I have spoken to apple support, they are obviously very helpful. They help to check that everything is done properly. In my case everything is ok. But it did not solve my problem, they are supposed to pass it on to their staff, I am supposed to wait for a reply. I also forwarded it to apple support that I tested a mac mini m4 in the rtv shop with iiyama monitors. These monitors were 165 hz and 180 hz, my mac displayed these frequencies. Yesterday in the shop where I bought the MSI MPG 274URF QD on another model I also tested and on it it showed as with me 144 hz. I am waiting to hear from apple if they will make the correct drivers for this monitor. I also forwarded the matter to MSI but there is a lack of response and contact from their side. I also just tested a mac with optoma uhd35x projector which has 240 hz and it displays this. I don't know what it is about the mac not working with msi
rkaufmann87 Thank you for your help, I know you should contact apple support. Yes they are very helpful but it did not solve my problem. Your post doesn't contribute anything positive to help, you are just a person who suggests the same thing to everyone, (call apple help) are you earning help points? Go from there and don't bother with serious problem solving. I am from Poland and we are intelligent, maybe you surround yourself with people who can't do anything and you treat everyone like that. You get in the way of solving problems.
When you called AppleCare, what did they suggest that you do? You didn't call them.... oh, please find the phone number for your area by clicking AppleCare Contact Info and then give them a call.
unfortunately in Poland they don't work on weekends, I could leave them my phone number and they won't call me until Thursday 21. So that's no help. I want a solution faster and not wait a few days.
Try calling Monday then, don't wait for the call back. Remember, patience is a virtue. I have to remind myself that all the time as I tend to be very impatient.
Same response, please give AppleCare a call to find out where you need further assistance.
My mac mini m4 doesn't display 160 hz on 4K MSI MPG 274URF QD monitor why? I have certified cables
