AirPods Pro 2 hearing aids volume too low to understand conversations

Question

Level 1

25 points

AirPods Pro 2 hearing aids volume too low to understand conversations

I’ve set up my AirPods Pro to use as hearing aids. I already have regular hearing aids, but they’ve never been able to mask background noise in restaurants. The AirPods do a much better job lowering background noise. A person’s voice across the table is very clear but it’s not amplified enough to understand easily. (I have Conversation Awareness turned on and the AirPods set at maximum volume.) Is the a way to increase the volume?

AirPods Pro (2nd generation)

Posted on Nov 16, 2024 11:20 AM

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Answer 1

Alancito

Level 7

28,307 points

Nov 17, 2024 4:20 AM in response to fuzzbee

fuzzbee wrote: "...Is there a chance Apple will update the Hearing Aid function to be loud enough to really be usable?..."

Perhaps — if you tell Apple about the issue:

Feedback - AirPods - Apple

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Answer 2

Walter Rask Author

Level 1

25 points

Nov 18, 2024 4:29 PM in response to Walter Rask

The following document says that the Hearing Aid Feature (HAF) is only active when the Noise Control is in Transparency Mode. When it's in Adaptive or Noise Cancellation, the HAF is enabled but not active.

https://regulatoryinfo.apple.com/ifu/haf

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Answer 3

fuzzbee

Level 1

8 points

Nov 17, 2024 1:32 AM in response to Walter Rask

I've been trying the AirPod Pro 2 for about 5 days. Even with the volume full up, it's not loud enough to help as a hearing aid. I've tried changing the settings in lots of ways. In Transparent mode, it's a bit louder but very tinny sounding. Good for listening to an air conditioner or air filter but not for human voices. Adaptive mode is better, sonically, but too quiet to really help. Is there a chance Apple will update the Hearing Aid function to be loud enough to really be usable? Right now, it's disappointing. Just too quiet to be useful as it is.

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Answer 4

Walter Rask Author

Level 1

25 points

Nov 16, 2024 11:59 AM in response to Walter Rask

I should have said that I have both Conversation Boost and Conversation Awareness turned on.

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Answer 5

fuzzbee

Level 1

8 points

Nov 18, 2024 5:08 PM in response to Walter Rask

Good to know. I'm going to write Apple and see if they can do anything about the volume in an update. The AirPods have plenty of volume for music, so it should be possible.

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Answer 6

fuzzbee

Level 1

8 points

Nov 20, 2024 7:39 PM in response to Alancito

I have.

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