You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my iphone 12 when plugged into my macbook pro is recognized in the finder but the connection / sync wheel spins forever and will not bring up the control panel for backup or syncing media. please advise how to fix this problem?
thanks
craig
iPhone 12, iOS 18
Hi thanks for the response....
All devices are up to date at latest versions. I connect iphone directly to my Macbook and also tries thru my docking station. changed cords to that and nothing seems to help. it connects to iphone and charges....but per the image below..the loading wheel spins for ever.
clttt2 wrote:
my iphone 12 when plugged into my macbook pro is recognized in the finder but the connection / sync wheel spins forever and will not bring up the control panel for backup or syncing media. please advise how to fix this problem?
thanks
craig
did you try a different cable...
a different port...
restarting both devices...
The current stable release of iOS including bug fixes, security updates is iOS 18.1
The current stable release of Sequoia including bug fixes, security updates is macOS 15.1
latest update to this issue...I shut off and restarted both devices a couple times each. completed recent updates. IOS 18.1.1 and MacOS 15.1.1 and then tried again to connect and backup my iPhone to my MacBook laptop. the loading wheel started and i had to let it run for about an hour.....then it finally connected and synced. But even after I completed this backup and changed my music sync settings, i used the phone successfully for awhile and tried again to connect to my macbook to see if things are working and connecting better? but it is not....still takes about 30mins to one hour to fully connect and open to open the iphone control panel. anyone got any idea why this is happening?
iPhone 12 not connecting properly to MacBook pro
