How do I factory reset if I’m locked out?

My granddaughter forgot her password to her phone. Or someone changed it on her when she left it on the school bus! How can we get into it?

iPhone 8, iOS 16

Posted on Nov 19, 2024 4:54 PM

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Posted on Nov 19, 2024 4:55 PM

You'll have to use a computer to erase the phone by following the directions in this link --> If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


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How do I factory reset if I’m locked out?

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