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Apple TV Subscriptions Keep asking for Credentials (Hulu, Disney +)

My Hulu & Disney + subscriptions are renewed monthly / annually through Apple.

I have a single Apple TV where inexplicably, these Apps have logged me out & keep asking me for credentials, which I don’t have due to the billing running through Apple.


I’ve tried deleting the Apps, Restarting & Full Reset of the Apple TV.


Help!!!!

Posted on Nov 19, 2024 5:12 PM

Reply
2 replies

Nov 19, 2024 11:19 PM in response to Jcrowniv

My Hulu & Disney+ subscriptions through Apple

Have you checked if you might benefit from the Disney bundle, to get more for less?

You would then be paying to Disney directly, though.


I have a single Apple TV where inexplicably, these Apps have logged me out & keep asking me for credentials, which I don’t have due to the billing running through Apple.
I’ve tried deleting the Apps, Restarting & Full Reset of the Apple TV.

For subscriptions with payment through Apple, and if you need to sign in again, then try finding the “Restore Purchases” option. That should reload the subscription properties through Apple.

Apple TV Subscriptions Keep asking for Credentials (Hulu, Disney +)

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