You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple Cash Cupertino

Why I just wake up and I look at my bank and it says that I send 99 to Cupertino. I didn’t even know they take my money without my permission and I want my money back. What should I do to get my money back.

iPad, iPadOS 17

Posted on Nov 20, 2024 7:15 AM

Reply
5 replies

Nov 20, 2024 8:03 AM in response to arleth272

Sending Apple Cash requires a Face ID, unless it’s a payment for a subscription service. If you didn’t authorize a payment using Face ID, and it’s not a subscription, that leaves the alternative that your Apple Cash card is compromised.


If you want to pursue the possibility of a subscription, once it’s canceled you may request a refund.


If you believe your Apple Cash is compromised, you need to contact an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE, your call will be forwarded.


https://applecash.greendot.com/termsconditions/

Apple Cash Cupertino

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.