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iPad stuck on the update page during setup

I have set my iPhone by new iPad , but it is stuck on the update page. And want let me do anything else with it? And I want to set up old iPad on it too cause has some things my phone doesn’t! Can anyone please help me out here? Thank you so much in advance!!


[Re-Titled By Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Nov 20, 2024 11:01 AM

Reply
2 replies

Nov 20, 2024 12:38 PM in response to Tmacshelley

There is a known issue - encountered when setting-up a new (unused) iPad and updating to iPadOS 18.x. You will need to interrupt the stalled QuickStart process with a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




After restarting the iPad, allow the new iPad to complete initial setup and software update without attempting to transfer data, or restoring a backup, to the new device. Instead, simply set-up using your AppleID (now known as your Apple Account).


When the update process has completed, reset the iPad - and THEN perform the transfer/restore if required:

Settings > General > Transfer or Reset iPad > Erase All Content & Settings

iPad stuck on the update page during setup

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