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Microsoft RDP client for Mac receiving "Unable to connect" error code 0x5000007 &0x500005b from Microsoft RD Gateway

when utlizing remote desktop we are getting two errors from two different machines 0x5000007 &0x500005b TLS v1.2 is enabled and we made sure you're on the latest macOS. Is their anything we can do to reslove this issue i had theses two old links but they seem dead from similar issues https://remotedesktop.uservoice.com/forums/925639-remote-desktop-beta-client-for-ios/suggestions/39205006-rd-gateway-error-0x3000066 

https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac

iPhone 13 Pro Max, iOS 18

Posted on Nov 20, 2024 12:51 PM

Reply
2 replies

Nov 20, 2024 1:04 PM in response to Sano214

Sano214 wrote:

when utlizing remote desktop we are getting two errors from two different machines 0x5000007 &0x500005b TLS v1.2 is enabled and we made sure you're on the latest macOS. Is their anything we can do to reslove this issue i had theses two old links but they seem dead from similar issues https://remotedesktop.uservoice.com/forums/925639-remote-desktop-beta-client-for-ios/suggestions/39205006-rd-gateway-error-0x3000066 
https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac

That code is generated by Microsoft, reach out to their support or look at their help site.

Also reach out to your IT admin.

Microsoft RDP client for Mac receiving "Unable to connect" error code 0x5000007 &0x500005b from Microsoft RD Gateway

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