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Is it possible to show my Company name on outgoing calls as caller ID?

Is it possible to show my company name on outgoing calls as caller ID?




[Re-Titled by Moderator]

Posted on Nov 21, 2024 3:45 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2024 7:34 AM

We're a carrier in Austria, and CNAM ist not supported here.

And because of that we're looking for an alternative to get this to work.


I have seen this working before, so there has to be a way.

But unfortunately i have not found any documentation on this and the business support hasn't come up with an answer so far.


But there is one news-article from apple from last month that suggests that it might work in the near future:

Apple erweitert Möglichkeiten, um Unternehmen dabei zu unterstützen, besser mit Kund:innen in Kontakt zu treten - Apple (AT)

( Third image on the right shows an incoming call that dispalys the business name )


You too have a great day!

9 replies
Question marked as Top-ranking reply

Nov 21, 2024 7:34 AM in response to Jeff Donald

We're a carrier in Austria, and CNAM ist not supported here.

And because of that we're looking for an alternative to get this to work.


I have seen this working before, so there has to be a way.

But unfortunately i have not found any documentation on this and the business support hasn't come up with an answer so far.


But there is one news-article from apple from last month that suggests that it might work in the near future:

Apple erweitert Möglichkeiten, um Unternehmen dabei zu unterstützen, besser mit Kund:innen in Kontakt zu treten - Apple (AT)

( Third image on the right shows an incoming call that dispalys the business name )


You too have a great day!

Nov 21, 2024 7:37 AM in response to skainz92

It says:


Im nächsten Jahr können sich Unternehmen auch für die Business Caller ID registrieren. Ihr Name, ihr Logo und ihre Abteilung erscheinen auf dem Bildschirm für eingehende Anrufe, wenn sie Kund:innen kontaktieren. Das hilft dabei, verifizierte Unternehmen von Spam-Anrufen und anderen unerwünschten Kontaktversuchen zu unterscheiden.


translated:


Next year, businesses will also be able to sign up for Business Caller ID. Their name, logo and department will appear on the inbound call screen when they contact customers. This helps distinguish verified businesses from spam calls and other unwanted contact attempts.



Nov 21, 2024 4:55 AM in response to MrBill3

Thank you for your answer.


I think i phrased the question wrong.


I once had a doctor call me from a landline number which i didnt have in my contacts at all.

Never had any interactions with him at no point.

But when he called me, his name showed up on my phone, not the number.


Now im trying to do the same with my Company name.

When i call somebody from my landline, i want my company name displayed on the callee's phone.

( Samsung uses something called SmartCall for that, with apple im not so sure what i have to do )


It seems it has something to do with Apple Business Connect.

In some cases it works ( after registering my number in apple business connect ), but not always.

It looks like whenever i open apple maps, and open the card of my business - for the next hour or so my company name gets displayed on my iphone. After that i just see the calling number from my landline.


so my question is if somebody knows how this works ...


thanks again!

regards

Is it possible to show my Company name on outgoing calls as caller ID?

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