My Apple Account is disabled and cannot verify identity
cannot verify identity this apple account is not active
[Edited by Moderator]
iPhone 11, iOS 17
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 (versus “Contact - Official Apple Support”) is the most direct way to get to the people helping you with this