You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Force Touch trackpad issue

I bought a Macbook Pro 16 M4 Pro yesterday and after one day of use I wanted to clean my trackpad with a cloth with alcohol and I saw that after wiping it a vertical line appeared which after a while disappeared but was slightly visible against the light. I called Apple Support who said that the warranty does not cover the cosmetics of the device. The authorized store that sold it to me said that it was normal and that it was leftovers from assembly. Is this true? Photo and video links below - sorry for my english, i used translator.


https://i.imgur.com/HwMxkh5.jpeg

https://www.youtube.com/watch?v=T1vkDQL9sOs

MacBook Pro 16″

Posted on Nov 21, 2024 6:48 AM

Reply
2 replies

Force Touch trackpad issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.