Unable to activate iPhone.

hi i forgot apple id and password so i had to restart my mobile after restarting i cant activate my device can you help me


[Edited by Moderator]

iPhone 6, iOS 12

Posted on Nov 21, 2024 12:34 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2024 12:48 PM

You have encountered activation lock. It is a theft deterrent feature meant to make a lost or stolen device useless to anyone other than the rightful owner. It is very effective.


There is no way to bypass it. You either need to regain access to the Apple account that was signed into the device, or you will need to provide Apple with the original proof of purchase form an authorized retailer to have the activation lock removed.

4 replies
Question marked as Top-ranking reply

Nov 21, 2024 12:48 PM in response to dato90

You have encountered activation lock. It is a theft deterrent feature meant to make a lost or stolen device useless to anyone other than the rightful owner. It is very effective.


There is no way to bypass it. You either need to regain access to the Apple account that was signed into the device, or you will need to provide Apple with the original proof of purchase form an authorized retailer to have the activation lock removed.

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Unable to activate iPhone.

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