Missing subfolder content in iPad Mail app

i cannot see the content of my mail sub folders on my ipad. I see them on my iphone


[Re-Titled by Moderator]

Posted on Nov 21, 2024 1:56 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2024 3:51 PM

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.


  • Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account


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2 replies
Question marked as Top-ranking reply

Nov 21, 2024 3:51 PM in response to Roxie911

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.


  • Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account


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Missing subfolder content in iPad Mail app

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