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Mail not working after update iOS 18.1.1

After updating iOS to 18.1.1, the mail app is not working. It is totally malfunction and can’t receive nor send email. Start the mail app, it just pops up a white screen. I have tried to offload the app and reinstall it. It’s the same. When I hard reset the phone, it can pop up the mail account list but freezes. How do I fix it?

iPhone 14 Pro Max, iOS 18

Posted on Nov 22, 2024 1:02 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2024 3:12 AM

My yahoo mail and iCloud are not working since upgrade to IOS 18.1.1 I’ve restarted phone, and no email is downloading! How do I fix without a complete reboot that will lose all my saved data?

128 replies

Dec 3, 2024 7:13 AM in response to MächtigeKatze

One would think that a company worth 3.5 trillion dollars, u.s., would work the bugs out of software before putting it out for their customers to use. But no, it appears we are the canaries that tell them when things go dark in the coal mine, and/or worse. Thanks.

Recent update to ios 18.1.1 no longer allows for photos to be added to emails. Why?

Nov 27, 2024 11:11 PM in response to MächtigeKatze

Whenever I try to manage messages, the sheet menu will not stay visible.


if I open a mailbox and select a couple of messages, then I tap "Move" to move those emails to a subfolder, or even trying to delete multiple emails...


the sheet menu opens and closes immediately. Before I can select an action.


This 18.1.1 update has caused major problems with organizing emails in just a few days.

Dec 2, 2024 10:13 AM in response to MächtigeKatze

I had a similar problem. I kept getting a Network Error on my iPhone (which downloaded 18.1.1 recently) and my email accounts--all of them--refused to update with new messages. I thought it might be my university putting a firewall up for some reason, but on my MacBook everything runs fine.


Eventually the email did start syncing again, but it's unreliable. I'm also noticing problems with Instagram and other apps not fully loading content or going very slowly. The new update also drains my battery (it went from 90% to 35% in about 3 hours, most of which was spent in my pocket with the screen off). I feel very frustrated by this update.

Dec 2, 2024 7:10 PM in response to Sugarjph

*SOLUTION* This issue seems to be limited to accounts that were configured to use the IMAP protocol when they were created on the iPhone. Accounts using POP3 are not affected. Unfortunately there is no way to change an existing mail account from IMAP to POP3 so the only option is to create a new mail account on your iPhone using POP3. Way to go Apple! You become more and more like Microsoft every day!

Dec 3, 2024 3:32 PM in response to MächtigeKatze

So l have a sneaking suspicion that there is more to this than we all know. The update was suppose to improve mail. Instead with AI involved l think it’s meant to read through the mail faster 🧐. Also explain this, my husband’s iPhone is older so he doesn’t get updates. But his third party mail is still affected hmm. Like l said more to this than we know. iPhone sales slowing down in China. I read Apple was hoping everyone will update their devices. I don’t have the funds to update. The current problem is draining my battery faster. Apple gonna replace my battery?

Dec 3, 2024 4:05 PM in response to MächtigeKatze

Apple this update IOS 18.1.1 is destroying my sanity! Emails are not coming in on my husbands iPad! One account comes in, his personal one doesn’t work at all. I deleted the account changed the password, reinstalled it and it still doesn’t load the emails! You need to fix this problem! You can see from this thread that it has been happening to multiple people! Please fix it! (It works on phone but not on IPad)

Mail not working after update iOS 18.1.1

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