The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

zhi145 Author

Level 1

4 points

Apple Pay account restriction on iPhone

my apple pay says account restricted how do i undo it

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 18

Posted on Nov 22, 2024 6:01 AM

Similar questions

1 reply

Nov 22, 2024 6:22 AM in response to zhi145

It’s not Apple Pay that is restricted, it’s your Apple Cash account. The most common issue is failing to verify your identity. Please review the support article I linked to below.

If your Apple Cash account is restricted or locked

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE, your call will be forwarded.,

https://applecash.greendot.com/termsconditions/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay account restriction on iPhone