2017 MacBook Air will not see new SSD

Hi I bought a 2nd hand 13" Air but the disk isn't big enough to transfer my data to. I carefully sourced a compatible SSD but Disk Doctor in Recovery mode refuses to see it. So I cannot format it.



I have reset the PRAM and SCM multiple times. I noted the original disk had hardware protection set on. So I wiped and reinstalled it to remove it but that did not help either.


I'm considering putting the new one is an enclosure and formatting it that way. But I cannot seem to find a compatible one so any tips on that would be welcome too.


I wore a grounded wrist strap through all the swapping. Putting the original SSD in place makes it work fine.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.7

Posted on Nov 22, 2024 8:17 AM

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Posted on Nov 28, 2024 8:05 AM

Nope, I bought an enclosure. Put the 128GB disc from the Air in it. Started up the Air using that then fired up Disk Doctor. It saw the 512GB internal which I installed. It is now initialised. I'm downloading OS Install software to put on it.


The fault appears to be that Restore Disk online Disk Doctor does not see the disk.


This is an issue for Apple. The enclosure cost me an extra GB£69 to get to this stage.

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Nov 28, 2024 8:05 AM in response to varjak paw

Nope, I bought an enclosure. Put the 128GB disc from the Air in it. Started up the Air using that then fired up Disk Doctor. It saw the 512GB internal which I installed. It is now initialised. I'm downloading OS Install software to put on it.


The fault appears to be that Restore Disk online Disk Doctor does not see the disk.


This is an issue for Apple. The enclosure cost me an extra GB£69 to get to this stage.

Nov 23, 2024 9:28 PM in response to Muscleman

What SSD did you purchase? If it was a third party SSD, then what SSD adapter are you using?


Plus what version of macOS installer are you booting when attempting to install macOS with the "new" SSD installed internally?


FYI, not all Apple SSDs are compatible with other model Macs even if the SSD connector is the same. In fact sometimes macOS may even refuse to boot if the wrong Apple OEM SSD is installed in the Mac.


If these are third party SSDs, then things become very complicated.

Nov 29, 2024 12:22 PM in response to Muscleman

Muscleman wrote:

Nope, I bought an enclosure. Put the 128GB disc from the Air in it. Started up the Air using that then fired up Disk Doctor. It saw the 512GB internal which I installed. It is now initialised. I'm downloading OS Install software to put on it.

What is Disk Doctor? Is it Disk Utility First Aid?


The fault appears to be that Restore Disk online Disk Doctor does not see the disk.

If this is Disk Utility, then it means you are booting from an a pre-macOS 10.13 installer which is unable to recognize a third party NVMe internal SSD since the older OS does not have the necessary NVMe drivers to access such an SSD. Plus Disk Utility Restore is a terrible option for attempting to clone a macOS boot drive.....it fails nearly 99% of the time.


I did say that third party SSDs become complicated. I would have explained if you had followed up by answering my questions.


This is an issue for Apple. The enclosure cost me an extra GB£69 to get to this stage.

No, this is an issue for you since Apple has never officially supported the use of a third party internal NVMe SSD in their computers. If you had purchased such an SSD from OWC, the product page would have clearly warned you that macOS 10.13+ was necessary for the use of a third party NVMe SSD.


FYI, Apple only supports the device configuration it ships from the factory. Any modifications a user makes to their device is on the user to understand & support.


I am glad you were able to finally figure things out to get it working. Good job!


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2017 MacBook Air will not see new SSD

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