16 pro max touch screen issues

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Frustrated with iPhone 16 Pro Max Touch Screen Issues

In September, I purchased the new iPhone 16 Pro Max directly from Apple, and by October, I was excited to receive my device. However, I’ve been dealing with persistent touch screen problems since day one. The top left corner of the screen is especially unresponsive, making basic tasks frustrating. For example, navigating in and out of iMessage often takes multiple tries, and sometimes I can’t get it to work at all unless I force close the app.

I contacted Apple support immediately, and they had me run diagnostics, restarts, and even resets. None of it worked. After visiting the Apple Store, they witnessed the issue firsthand and suggested erasing all settings, but again, it didn’t help. Finally, Apple replaced the phone under AppleCare.

Unfortunately, even with a brand-new iPhone 16 Pro Max, the issue persists. The latest software update hasn’t resolved it either. A premium device like this should not have these kinds of problems, and it’s incredibly disappointing that the same issue remains after a replacement.

Apple needs to address this problem as soon as possible.