You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

IPhone XR stuck in boot loop for unknown reason?

One day I had dropped my phone into a mop bucket, the water was very shallow and the mop inside the bucket stopped the phone from making contact with said mop water. After I quickly took it out the phone was just fine, a couple hours later I left my phone off and when I went to turn it on it started boot looping. I was super confused and didn’t know why it was acting like this despite it being fine earlier, I decided to contact Apple support and didn’t get much help. I decided to take matters into my own hands and do research, I tried restarting it, didn’t work, I tried force restarting it, didn’t work. No type of restart worked, I don’t have a windows pc which I find very odd you can only access the Apple devices app on windows. I haven’t downloaded anything on my phone, I haven’t been on any suspicious sightseeing, nowadays I barely use my phone, what is going on?? So now I’m left with no options and a boot looping phone, is it best to say that I just need a new phone and to move on?



iPhone XR

Posted on Nov 22, 2024 7:41 PM

Reply
1 reply

Nov 23, 2024 11:34 AM in response to helpurself

Hi, I had the same issue on my iPhone X. The problem was a short in the earpiece caused by water. To fix it, heat the earpiece using a hairdryer for about 10 to 15 minutes. Repeat the process if necessary. If your phone still won't boot up, you can now fix the software using iTunes, since the phone won't turn off during the installation anymore.


Just be careful not to heat the phone too much.

IPhone XR stuck in boot loop for unknown reason?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.