Refund for unauthorized Roblox purchase on iPad

My nine year old daughter spent money in Roblox without my permission, she snuck on to my ipad while everyone one in the house was asleep why cant I get a bloody refund. I needed that money for bills.



[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Nov 22, 2024 11:01 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2024 5:04 AM

We are apple users trying to help eachother, not apple support. If you want to opt in for a refund see this


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.



If your refund is not accepted there is nothing we can do, you might want to contact apple support for this

Contact - Official Apple Support


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2 replies
Question marked as Top-ranking reply

Nov 23, 2024 5:04 AM in response to JanetWelsh

We are apple users trying to help eachother, not apple support. If you want to opt in for a refund see this


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.



If your refund is not accepted there is nothing we can do, you might want to contact apple support for this

Contact - Official Apple Support


Nov 23, 2024 5:18 AM in response to JanetWelsh

While you may or may not be able to obtain a refund for what (to Apple) will have been seen as a legitimate purchase from your device (and therefore by you), you might be well advised to ensure that your iPad (and other devices) are locked with a Passcode known only to you - and not your daughter.

Set a unique device passcode or password - Apple Support


Ensure that your device(s) automatically lock when not being used by you.


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Refund for unauthorized Roblox purchase on iPad

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