How to delete an old Apple Account from my iPhone?

Phone keeps asking me to sign in to an old work Apple ID email. It’s constantly putting up this screen and I would like to be rid of it, I can’t remember who my best friend at school was or the city my mum and dad met in. Can you help?


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 18

Posted on Nov 24, 2024 12:13 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2024 12:30 PM

It depends on which screen you are seeing and what you are doing where you see that.

  • If an app is trying to update that was downloaded with the previous Apple ID, then all you need to do is delete the app.
  • If the device is currently signed into the previous Apple ID and you need the password to sign out, then if you cannot gain access to that account, you will need to provide the original purchase receipt to remove the Activation Lock.How to remove Activation Lock - Apple Support
  • Since you are being asked for security questions, it would indicate that you do not have Two Factor Authentication turned on, which would make resetting the password easer. With Two Factor Authentication, Account Recovery is available here: How to use account recovery when you can’t reset your Apple Account password - Apple Support
1 reply
Question marked as Top-ranking reply

Nov 24, 2024 12:30 PM in response to Bazza51

It depends on which screen you are seeing and what you are doing where you see that.

  • If an app is trying to update that was downloaded with the previous Apple ID, then all you need to do is delete the app.
  • If the device is currently signed into the previous Apple ID and you need the password to sign out, then if you cannot gain access to that account, you will need to provide the original purchase receipt to remove the Activation Lock.How to remove Activation Lock - Apple Support
  • Since you are being asked for security questions, it would indicate that you do not have Two Factor Authentication turned on, which would make resetting the password easer. With Two Factor Authentication, Account Recovery is available here: How to use account recovery when you can’t reset your Apple Account password - Apple Support

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How to delete an old Apple Account from my iPhone?

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