Hearing Health doesn't show in Airpod Pro settings

Okay, scratch that.

According to the instructions, you need an iPhone or iPad to access the hearing test. Do you have one that's updated to iOS 18.1?

Use hearing health features with AirPods Pro 2 - Apple Support

I just got AirPods Pro 2 for Christmas and encountered the same problem. I spoke with Apple support. You need to use an iPhone or iPad running iOS 18 associated with your Apple ID to perform the hearing test. After that, a Hearing Health entry should appear in your Mac's System Settings.

(Aside: I've yet to confirm this myself. I currently have no other Apple devices than the Mac and the AirPods. Presumably, if I get ahold of a suitable iPhone/iPad, log them out of their Apple account, then into mine, I should be able to run the hearing test and have it associated with my Apple ID. That, or break down and buy an iPhone. I would adapt, but it would be a shock initially...)

sequelman wrote:

According to this article Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support

you can use a Macbook

That's the same article I linked to. And it specifically says you need to do the hearing test with an iPad or iPhone.

I suspect the issue may be that you did the set up with your wife's phone. Unless she's using the same Apple ID as you are (which would be bad in a whole bunch of other ways), it may not work as expected. However, I have no way of testing that out as all of my devices use my Apple ID.

Is your Mac logged into the same Apple ID as the phone you set up the AirPods with?

Have you tried to restart your laptop to see if the issues persist?

What country/region are you in?