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My Amazon account shows an active subscription, but when I access Apple TV either on a firestick or a PC using the same email address as Amazon, it tells me I have expired and need to renew with a credit card. How do I make sure that the accounts are connected?
FireTVStick4K(2021),
There's 2 types of subscriptions. The stand-alone subscription you can use in the Amazon Prime App, and the Chanel subscription you can use inside the Apple TV app.
If you are subscribed directly through Amazon, then you subscription is for the Prime App only and will not work in the Apple TV app channel.
Download the Prime app to your Firestick or PC instead.
That sound right, but in prime video it asks me to get apple trial. Under channel subscriptions it shows no subscriptions. Yet in amazon.com it shows an active apple subscription. All with the same email address. Prime video rentals hit my Amazon account so it is connected.
Amazon Subscription Not Recognized
