Iphone xsmax Camera problem after update to ios.18.1.1
My iphone xs max after updated ios. to version 18.1.1 camera is stuck and can't be used. Does anyone have a solution or advice for me?
iPhone XS Max, iOS 18
My iphone xs max after updated ios. to version 18.1.1 camera is stuck and can't be used. Does anyone have a solution or advice for me?
iPhone XS Max, iOS 18
"Iphone xsmax Camera problem after update to ios.18.1.1: My iphone xs max after updated ios. to version 18.1.1 camera is stuck and can't be used. Does anyone have a solution or advice for me? When I use the camera, the screen is black and there is no response."
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Troubleshooting a Black iSight Camera:
A. First, Go Here: If the Camera or Flash on your iPhone, iPad, or iPod touch isn't Working - Apple Support
B. Uncover the Camera:
Is there anything covering the camera? If so, remove it.
C. Close All Apps:
There may be Apps pending downloads in the background. So, save what need be, and then close all apps. Hold you finger down as you swipe up form the bottom-left corner of your screen. Then, close all of these open apps, by sweeping up quickly for all apps.
D. Perform a Force Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart. See if you can then use this. Go Here: Force Restart iPhone - Apple Support
sirisak1986 Said:
"Thank you: I've tried all the steps you suggested. The camera still doesn't work and the flash still doesn't work."
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You are welcome.
Troubleshooting a Black iSight Camera:
Clarify a Few Things, Please:
When did this issue begin?? Did this start after an update? If so, it may be a glitch in the update. Does it ever turn back on? Is this intermittent?
Contact an AASP:
Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.
Get this Diagnosed by Apple:
Take this in for a Genius Bar Appointment at your local Apple Store. Bring a proof pf purchase with you. There, it would be diagnosed, and you'd be provided with a cost.
sirisak1986 Said:
"Iphone xsmax Camera problem after update to ios.18.1.1: Sometimes the camera works, but you have to open the camera app for a while.: thank you"
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You are welcome.
Thank you for clarifying your post.
Get this Serviced:
From what you've reported, I recommend you get this diagnosed and serviced. It seems to be nothing related to an update. So, it may be a hardware issue. Go directly through Apple, or through an AASP. I provided that information in my previous reply.
Sometimes the camera works, but you have to open the camera app for a while.
thank you
What exactly is stuck? Without specifics details it’s not possible to offer any solutions.
When I use the camera, the screen is black and there is no response.
Thank you
I've tried all the steps you suggested. The camera still doesn't work and the flash still doesn't work.
Iphone xsmax Camera problem after update to ios.18.1.1