Faulty Lightning to 3.5mm Headphone Jack Adapter. How do I return or replace.

Does not play audio on through left headphone. Have tried with multiple headphones.


Have asked support. They keep passing me on to different web pages.


Is there somewhere that deals with accessories that I can request a replacement?


Thanks

Posted on Nov 26, 2024 9:57 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2024 12:12 PM

I found a place to do it.


At the bottom of the site in the footer you will see a bunch of links. Under account click on the link named Apple Store Account.


You will be prompted to sign in


Once signed in scroll down to orders.


Click see your order history


Click on the product you would like to return


Scroll down to Need more help?Chat now or call 0800 048 0408 .


Either click on Chat now or call the number.


I can't chat to anyone just now they are closed but here is hoping they can help.

4 replies
Question marked as Top-ranking reply

Nov 26, 2024 12:12 PM in response to FaultyProductQuestionAsker

I found a place to do it.


At the bottom of the site in the footer you will see a bunch of links. Under account click on the link named Apple Store Account.


You will be prompted to sign in


Once signed in scroll down to orders.


Click see your order history


Click on the product you would like to return


Scroll down to Need more help?Chat now or call 0800 048 0408 .


Either click on Chat now or call the number.


I can't chat to anyone just now they are closed but here is hoping they can help.

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Faulty Lightning to 3.5mm Headphone Jack Adapter. How do I return or replace.

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