Apple Watch dies when reconnecting to wifi after/during workout

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Level 1

8 points

Apple Watch dies when reconnecting to wifi after/during workout

My Apple Watch Series 6 has started shutting down straight after a work out and won't turn back on unless on the charger. The screen suggests there's less than 10% battery but once on the charger this jumps straight back up to the correct battery % (which would typically be 80%+ when working out after an overnight charge).

The watch seems to die when reconnecting to my home wifi and this morning actually shut down mid-workout as I ran past my house and it must have pick up the wifi signal.

I've tried erasing the watch and setting up as new but this hasn't fixed the issue. It's running WatchOS 11.1.

Anyone had this issue and managed to resolve it?

Apple Watch Series 6, watchOS 11

Posted on Nov 27, 2024 2:14 AM

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Answer 1

WheelieNick

Level 8

46,007 points

Nov 27, 2024 12:16 PM in response to wrighty16

Have you tried to force restart the watch to see if the issues persist?

Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons.

If the issues persist, please see if your battery needs servicing

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Answer 2

wrighty16 Author

Level 1

8 points

Dec 3, 2024 10:53 AM in response to TLWRed4

I’m not so sure it is to do with wifi now as I completed a workout today nowhere near home or where there would be a known wifi network and once again when the workout ended the watch died.

Initially it wouldn’t boot - got the low battery / need to charge message. Then on a second attempt it did boot and showed 10% battery.

I’ve had the watch my wrist for the past 3 hours and the battery is still on 10%. So it seems like there’s an issue with the watch getting an accurate battery reading when a workout ends which is causing it to crash/reboot.

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Answer 3

TLWRed4

Level 1

8 points

Dec 3, 2024 8:34 AM in response to wrighty16

Yes I have the exact same issue. Hadn't realised that it was to do with WiFi but makes sense now as I did a workout away from home at the weekend and didn't have the same issue. Contacted apple support but just had the usual suggestion of restart, unpair etc which didn't help

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Answer 4

wrighty16 Author

Level 1

8 points

Nov 27, 2024 2:56 PM in response to WheelieNick

Yeah I’ve tried a forced restart. Have also erased the watch then re-paired it with no joy.

Battery health is at 81% so low but not to the point where a service is being suggested

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Apple Watch dies when reconnecting to wifi after/during workout

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