Dark Spot on Screen

I have noticed two persistent spots on the screen: one yellow and one black. These spots started to appear approximately six months after purchase and have worsened over time. The issue affects the display quality and usability of the device. This defect occurred without any external damage or misuse.

The device is only one year old.

Please advise on the next steps to resolve this matter.

Many thanks.

iPad Pro, iPadOS 17

Posted on Nov 27, 2024 10:53 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2024 12:38 PM

You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on assess your iPad. Here you will be in the best possible place to explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Nov 27, 2024 12:38 PM in response to karinemely

You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on assess your iPad. Here you will be in the best possible place to explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple

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Dark Spot on Screen

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