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metisgal Author

Level 1

4 points

I am trying to transfer files from my Iphone 12 to a new Iphone 15 using Icloud. It has been 24 hours

What can I do to either abort or speed up the process or is the phone just stuck on the transfer

iPhone 12, iOS 18

Posted on Nov 28, 2024 7:37 AM

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

244,530 points

Posted on Nov 28, 2024 7:52 AM

How are you trying to transfer it, from iCloud sync or iCloud backup? They are not the same thing. Did you follow this guidance→Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support

If you want to start over, first force restart the new iPhone→If your iPhone won't turn on or is frozen, then restart the old phone the same way.

Next, on the new iPhone go to Settings/General/Transfer or Reset iPhone/Erase All Content & Settings, followed by the transfer instructions in the link I posted above.

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I am trying to transfer files from my Iphone 12 to a new Iphone 15 using Icloud. It has been 24 hours

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