My iPhone 13 Pro Max suddenly displays blank screen after updating to iOS 18

My iPhone 13 Pro Max suddenly display blank screen after I updated it to iOS 18. Screen was responsive however I cannot see anything. I’ve tried shutting it down and start it again multiple times, but it still persists. Is this an issue from updating my software? How long should I wait? Or should I go and get it fixed?

iPhone 13 Pro Max, iOS 18

Posted on Nov 28, 2024 8:13 AM

Reply
1 reply

Nov 28, 2024 8:28 AM in response to carallouu

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 13 Pro Max suddenly displays blank screen after updating to iOS 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.