Notes disappeared from iCloud after update to 18.11

I have LOST over a year’s worth of notes in certain notes but not in others after recent update to 18.11. They are NOT in ICloud, not on my phone, iPad, or IMac either. Have been backing up and synching religiously and agreed to the new terms. My most important notes are gone. WHERE ARE THEY AND HOW DID THIS HAPPEN?

iPhone 13

Posted on Nov 28, 2024 8:33 AM

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Posted on Nov 29, 2024 11:12 AM

AlWeir, thank you for your reply. The issue has been resolved thankfully. Apparently the notes were kept in a folder stored On My IPhone and these are not sent to the Cloud. The update somehow hid this folder which was normally visible by default. After searching I found the folder and all my notes are there.

I am now transferring them to a folder synched with the Cloud and also copying them to a Word File so as to prevent a future loss.

For anyone else experiencing a similar problem this may be the cause and solution!

4 replies
Question marked as Top-ranking reply

Nov 29, 2024 11:12 AM in response to AlWeir

AlWeir, thank you for your reply. The issue has been resolved thankfully. Apparently the notes were kept in a folder stored On My IPhone and these are not sent to the Cloud. The update somehow hid this folder which was normally visible by default. After searching I found the folder and all my notes are there.

I am now transferring them to a folder synched with the Cloud and also copying them to a Word File so as to prevent a future loss.

For anyone else experiencing a similar problem this may be the cause and solution!

Dec 1, 2024 10:12 AM in response to MrsT2015

MrsT2015 I wish I had a definitive answer for you. I rebooted phone numerous times and closed and opened Notes numerous times. I then played around with all the options in Notes and suddenly when I scrolled down in Notes at the very bottom “On My IPhone” appeared and there were 171 folders in it which is where many of my notes are. They are stored on my phone and aren’t transferred to the cloud which is obviously a problem if it crashes so I have to now copy and paste all these notes to folders that are stored on the cloud to avoid future problems.

Search in Notes and maybe you will find this option of stored “On My IPhone” like I did.

Good Luck 🍀

Nov 30, 2024 5:38 PM in response to Ltjt161

how did you find this folder

i lost some of my notes from a gmail linked account and new notes that were saved to iphone

i've tried every option under the sun and nothing has come back

"on the iphone" folder has notes

i tried removing the gmail account and then adding it again and no notes appear after 2017

ive rebooted my iphone at least 7 times

ive logged out of my apple id and logged back in

i use icloud+ which seems to add another challenge when trying to follow others fixes

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Notes disappeared from iCloud after update to 18.11

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