Apple Pay transaction failed but I was still charged

I was buying tickets and the website said that the transaction failed when I was using apple pay but my wallet says it was charged.


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Nov 28, 2024 9:53 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2024 5:29 AM

Apple is not a bank and does not confirm or decline any transactions. You’ll need to resolve the issue with both the merchant and the bank that issued the card you used.


The information displayed in the Wallet is from your bank. If your bank says your payment method was charged, it was charged. The merchant may have had a network issue or other issue. I would start with a conversation with the merchant. They may already be aware of the situation.

1 reply
Question marked as Top-ranking reply

Nov 29, 2024 5:29 AM in response to Rebsicle

Apple is not a bank and does not confirm or decline any transactions. You’ll need to resolve the issue with both the merchant and the bank that issued the card you used.


The information displayed in the Wallet is from your bank. If your bank says your payment method was charged, it was charged. The merchant may have had a network issue or other issue. I would start with a conversation with the merchant. They may already be aware of the situation.

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Apple Pay transaction failed but I was still charged

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